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FAQ
Frequently Asked Questions about virtual visit
Tips for your visit
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Go to a quiet, well-lit, distraction-free area.
Test the video, audio and speakers on your computer, tablet or smartphone.
Hold device steady, rest it on a sturdy surface or have a guardian hold it.
Keep device 18-24 inches from your body so the provider can diagnose your condition.
Frequently Asked Questions about virtual visit
We know how hectic life can get. That’s why we’re meeting your busy schedule by bringing health care directly to you. From illnesses to injuries to mental health, Virtual Visit by Children’s Health℠ Virtual Care offers a full spectrum of services. You and your family can get treated right in the comfort of your home, office or virtually anywhere you go – right from your mobile device.
Supporting our community after the Central Texas floods
To help families affected by the recent flooding, we’re offering free virtual behavioral health visits. Download the app on the Apple Store or Google Play and use code TXFLOOD through August 31.