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Access your child’s medical records online with MyChart
Access your child’s digital dashboard in English and Spanish, both online and via the free smartphone app.
MyChart Overview
Key Features
Available in English and Spanish, the Children’s Health patient portal is a secure online tool powered by MyChart that gives you 24/7 access to your child’s health information.
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Manage Appointments
Schedule your child’s next appointment (for select departments) and see details of upcoming or past appointments.
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View Test Results
Be notified and see your child’s lab and test results as soon as they’re available.
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Message Your Care Team
Send a secure message to your child’s care team about non-urgent questions and needs.
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PreCheck-In for Appointments
Save time by completing check-in forms and tasks before your visit.
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Request Refills
Running low on medication? Send a refill request for your doctor to approve and choose your preferred pharmacy.
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Pay Your Bills
See your billing statements, pay outstanding balances or set up a payment plan.
Other Features
With a MyChart account, you can easily manage your child’s health care from a mobile device or computer, whether you use the Children’s Health app, the MyChart app, or our web portal.
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Interested in signing up?
To get a Children’s Health MyChart account, ask for an activation code at your next appointment. If you or your child have already been seen by a Children’s Health provider, you can click the button to request an account.
Terms of Use
Frequently Asked Questions
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Who is MyChart for?
MyChart is for Children’s Health patients and their caregivers. To have a Children’s Health MyChart account you must be either a patient of Children’s Health (aged 14 or older), or the parent or legal guardian of a patient (any age).
Children in foster care and their caregivers are not eligible for MyChart accounts.
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What's the difference between the Children's Health app and MyChart?
MyChart is an electronic health record (EHR), accessible from our website or the MyChart app. Children's Health uses MyChart as our patient portal.
The Children's Health app includes the same features and functionality as MyChart in a format that's specially designed for caregivers.
In addition, the Children's Health app has:
- indoor maps and directions inside our Dallas and Plano buildings
- Find a Doctor search
- Find a Location search including Children's-affiliated primary care clinics
- useful childrens.com content
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I already have a MyChart account with another provider. Do I need a Children’s Health MyChart account?
You need a separate MyChart account for each health organization you use. You can also link all your MyChart accounts in the MyChart app to see all your child’s health information in one place. Select “Link My Accounts” from the MyChart main menu to get started.
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How do I find my child’s immunization records?
Once you’ve logged into MyChart, you can see your child’s immunization record by selecting Health Summary from the main menu, then selecting Immunizations.
How do I get my child’s full medical history?
You can send a Customer Service message in MyChart and ask for a copy of your child’s medical records. There is no charge for this. If you do not have a MyChart account, you may request records online or submit a request in person, by mail, or fax. A copy fee may be charged for release of paper records.
How do I message the care team?
From a patient account, select Messages from the home screen or the main menu. Then tap the button that says “Send a message.” Follow the prompts to ask a question, schedule an appointment, or request a refill.
How do I view patient education materials?
Select “Patient Education” from the MyChart main menu to see materials your care team has shared about your child’s condition, treatment and medications.
What is PreCheck-In?
PreCheck-In is a MyChart feature that allows you to complete some check-in tasks before you arrive for your child’s appointment. You will receive a MyChart notification that PreCheck-In is available 3 days before your appointment.
With PreCheck-In, you can:
- eSign consent forms
- Update personal information and add additional contacts, such as a primary caregiver
- Verify insurance information and upload pictures of the front and back of your insurance card
- Update current health issues, medications, and your pharmacy
- Complete pre-visit questionnaires and report recent travel history
- Make co-payments or pre-payments if available
MyChart Help
Feature Guide
Learn more about MyChart features and how to use them in our Feature Guide.MyChart Account Activation
You may have received an email or text from Children’s Health during your child’s appointment, emergency room visit, or hospital stay that included a link to sign up for MyChart. Click the link and follow the instructions to setup your MyChart username and password. Learn more about activating your MyChart account.Contact Us
For more information or help with your account, call 214-456-2503.
