SMS Terms of Service

Children's Health℠ Mobile Messaging provides patients and patient families with a convenient way to interact with Children’s Health System of Texas and its affiliates as listed here. Messages include appointment reminders and other updates related to patient care, experience and related services with our organization.

• You can cancel the SMS service at any time by texting STOP to 77444. After you send the SMS message STOP to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. You can re-join at any time by texting UNSTOP to 77444; we will reactivate Children's Health Mobile Messaging for that phone number.

• If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can contact us at 844-424-4537 or via our contact form.

• SMS message delivery is usually reliable but is not 100% guaranteed. Neither Children's Health System of Texas and its affiliates, nor the wireless carriers are liable for delayed or undelivered messages.

• Message and data rates may apply for any messages sent to you from us and to us from you. You will receive one to five messages per appointment and other messages depending on your level of activity within the Children's Health System of Texas and its affiliates. If you have any questions about your text plan or data plan please contact your wireless provider.

• If you have questions regarding privacy, please review our privacy policy.

Children's Health and Wellness Alerts provides patients and families with important child safety tips from the Children’s Health System of Texas and affiliates as listed here.

• You can cancel the SMS service at any time by texting STOP to 75058. After you send the SMS message STOP to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. You can re-join at any time by texting UNSTOP to 75058; we will reactivate Children's Health and Wellness for that phone number.

• If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can contact us at 844-424-4537 or via our contact form.

• SMS message delivery is usually reliable but is not 100% guaranteed. Neither Children's Health System of Texas nor the wireless carriers are liable for delayed or undelivered messages.

• Message and data rates may apply for any messages sent to you from us and to us from you. Message frequency varies. If you have any questions about your text or data plan please contact your wireless provider.

• If you have questions regarding privacy, please review our privacy policy.

Children's Health℠ Chat provides patients and families the ability to chat with staff members of the Children’s Health System of Texas and affiliates.

You can cancel the SMS service at any time by texting STOP to 888-854-3976. After you send the SMS message STOP to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. You can re-join at any time by texting UNSTOP to 888-854-3976; we will reactivate Children's Health Chat for that phone number.

If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can contact us at 844-424-4537 or via our contact form.

SMS message delivery is usually reliable but is not 100% guaranteed. Neither Children's Health System of Texas nor the wireless carriers are liable for delayed or undelivered messages.

Message and data rates may apply for any messages sent to you from us and to us from you. Message frequency varies. If you have any questions about your text or data plan, please contact your wireless provider.

If you have questions regarding privacy, please review our privacy policy.