Contact us

Call our main number to be directed to the department that can best address your needs.

Calling from a hospital phone? Dial the last five digits only.

Main number

phone icon844-4CHILDRENS
phone icon844-424-4537

Billing and insurance

phone icon800-467-7404
phone icon214-456-2455 (62455)
email iconpatientbilling@childrens.com

Gift shop

Dallas: phone icon214-456-2160
Plano: phone icon877-887-3200
Online Plano Storelink icon

Family resource library

Dallas: phone icon214-456-0222 (60222)
Plano: phone icon469-303-7735 (37735)
email iconfrl.libraries@childrens.com

School services

Dallas: phone icon214-456-7733 (67733)
Plano: phone icon469-303-4418 (34418)

Medical records request

Dallas: phone icon214-456-2509 (62509)
Plano: phone icon469-303-2509 (32509)
Fax: 214-456-6170

Department directory

Privacy office information

phone icon214-456-4444 (6444)

Spiritual care and education

Dallas: phone icon214-456-2822 (62822)
Plano: phone icon469-303-2822 (32822)

Grief and bereavement services

phone icon214-456-3555 (63555)
email icongriefsupport@childrens.com

Social work

Weekdays, 8 a.m. – 4:30 p.m.:
phone icon214-456-2300 (62300)

Nights and weekends:
phone icon972-356-0099 (60099)

Our commitment to care

Let us know how we’re doing!

phone icon214-456-2273
email iconchildrenscareline@childrens.com